How to Cancel Kaspersky (2026 guide)
Cancelling Kaspersky depends on where you purchased it and your subscription type. This guide covers cancellation through the Kaspersky website, third-party retailers, and mobile app stores.
Security
Software
Consumer
Cancellation Summary
Cancel Online
Depends
Main Cancel methods
Website
Phone
Retailer
App Store
Time to Cancel
5-10 mins
Longer for phone support
Where to Cancel
My Kaspersky Account
Or purchase location
Kaspersky subscriptions purchased through retailers like Best Buy or Amazon often can't be cancelled through your Kaspersky account. You'll need to contact the original retailer instead.
Cancel Your Kaspersky Subscription
These steps work for subscriptions purchased directly from Kaspersky. If you bought through a retailer, see the alternative methods below.
01
Sign in to My Kaspersky
Go to my.kaspersky.com and log in with your Kaspersky account credentials. If you don't remember your login details, use the password reset option.
02
Navigate to subscription settings
Click on Licensing in the left menu, then select Subscriptions. You'll see all your active Kaspersky subscriptions listed here.
03
Find your subscription
Locate the subscription you want to cancel and click Manage next to it. This will open the subscription details page.
04
Turn off auto-renewal
Look for the Auto-renewal section and toggle it off. Kaspersky may ask you to confirm this decision and provide feedback about your cancellation.
05
Confirm cancellation
Complete any required feedback survey and confirm your cancellation. You should receive an email confirmation that auto-renewal has been disabled for your subscription.
Kaspersky-specific things to know
These details can help you avoid common issues when cancelling your Kaspersky subscription.
Before you cancel, keep this in mind
These points can affect your cancellation timing and process.
Alternative ways to cancel Kaspersky
If you can't cancel through your Kaspersky account, you may need to go through the original seller. The right method depends on where you purchased.
Other options to consider
If cost is your main concern, you might consider downgrading to a cheaper Kaspersky plan instead of cancelling completely.
Frequently Asked Questions About Cancelling Kaspersky
Common questions about cancelling Kaspersky and what to expect.
Will I get a refund if I cancel Kaspersky?
Can I cancel Kaspersky online?
What happens after I cancel Kaspersky?
Why can't I find the cancel button in my account?
Does uninstalling Kaspersky cancel my subscription?
Can I cancel Kaspersky from my phone?
How do I check if my Kaspersky subscription is fully cancelled?
More Security Cancellation Guides
Step-by-step guides for other security services.
How to Cancel Norton
Step-by-step instructions for ending your Norton security subscription.
About Kaspersky
Kaspersky is a cybersecurity company offering antivirus software, internet security, and total security solutions for personal and business use. Their products protect against malware, viruses, phishing attacks, and other online threats across multiple devices.
Why people cancel Kaspersky
Found a cheaper antivirus option
Auto-renewal increased the price significantly
Switching to built-in security solutions
No longer need premium features
Performance issues or software conflicts
It's never just one subscription
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