How to Cancel Loom (2026 guide)

Cancelling Loom isn't always straightforward — it depends on how you're being billed. This guide walks through every method, whether you're on an individual plan or part of a team account.

Software

Productivity

Business

Cancellation Summary

Cancel Online

Yes

Main Cancel methods

Website

Mobile App

App Store

Google Play

Time to Cancel

2-3 mins

Instant for personal plans

Where to Cancel

Account Settings

Billing section

Most Loom users can cancel directly from their account settings. Team members on Business plans may need their admin to cancel, while some users who subscribed through app stores will need to cancel there instead.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Time for a subscription cleanout?

Search or upload a statement. Cancel everything you don't need in minutes.

Cancel Your Loom Subscription

Follow these steps to cancel your Loom subscription. The process may vary slightly depending on your plan or how you signed up.

01

Sign in to your account

Go to loom.com and log in with your email and password. Make sure you're logged into the account that has the active subscription.

02

Navigate to account settings

Click your profile picture in the top right corner, then select Settings from the dropdown menu.

03

Go to billing section

In the left sidebar, click Billing to view your current subscription details and payment information.

04

Cancel your subscription

Scroll down to find the Cancel Subscription button. Click it and follow the prompts to confirm your cancellation.

05

Confirm cancellation

You'll receive an email confirmation that your Loom subscription has been cancelled. Your access continues until the end of your current billing period.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

That's one. Got more to cancel?

Use our tool to bulk cancel everything else you don't need.

Loom cancellation tips

A few things that might affect your Loom cancellation.

Team plans work differently

If you're on a Business plan, only the account admin can cancel. Individual team members can't cancel the subscription themselves.

Your videos stay accessible
Free plan has generous limits

Team plans work differently

If you're on a Business plan, only the account admin can cancel. Individual team members can't cancel the subscription themselves.

Your videos stay accessible
Free plan has generous limits

Before you cancel, keep this in mind

These details can affect your cancellation timing or whether it goes through properly.

1. Check who's paying

Look at your billing section to confirm whether you're billed directly by Loom or through Apple, Google, or your company. This determines where you cancel.

2. Access continues until period ends
3. Deleting the app doesn't cancel

1. Check who's paying

Look at your billing section to confirm whether you're billed directly by Loom or through Apple, Google, or your company. This determines where you cancel.

2. Access continues until period ends
3. Deleting the app doesn't cancel

Alternative ways to cancel Loom

If you can't cancel through your Loom account, you may need to go through app stores. The right option depends on how you're being billed.

Google Play Store

Cancel through Google Play if you subscribed to Loom Pro via the Android app.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Live Chat Cancel

Loom's support team can help with cancellation issues if you're having trouble cancelling yourself.

  1. Go to loom.com/support

  2. Click the chat bubble in the bottom right

  3. Explain that you need help cancelling your subscription

  4. Provide your account email when asked

Apple App Store

Cancel through App Store subscriptions if you signed up for Loom Pro on iPhone or iPad.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Email Support For Cancellation

Email Loom support if you can't cancel through your account settings.

support@loom.com

Google Play Store

Cancel through Google Play if you subscribed to Loom Pro via the Android app.

Use the Direct link Below or

Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions

Apple App Store

Cancel through App Store subscriptions if you signed up for Loom Pro on iPhone or iPad.

"Settings > Click [Your Name] > Subscriptions"

Read In-depth Guide on Cancelling IPhone Subscriptions:

Live Chat Cancel

Loom's support team can help with cancellation issues if you're having trouble cancelling yourself.

  1. Go to loom.com/support

  2. Click the chat bubble in the bottom right

  3. Explain that you need help cancelling your subscription

  4. Provide your account email when asked

Email Support For Cancellation

Email Loom support if you can't cancel through your account settings.

support@loom.com

Other options to consider

If you're not using Loom enough, you might be able to downgrade instead of cancelling completely.

Downgrade your Loom plan

Loom offers a generous free plan that might cover your needs without paying for Pro features you don't use.

The free plan includes:

  • 25 videos per month

  • Up to 5 minutes per video

  • Basic editing tools

  • Public and unlisted sharing

Switch Your Billing Cycle

Switching from monthly to annual billing saves about 33% on Loom Pro

Save $48/year with annual billing

Share Your Plan

Loom Business plans support multiple team members, which can be more cost-effective than individual Pro subscriptions for teams.

Downgrade your Loom plan

Loom offers a generous free plan that might cover your needs without paying for Pro features you don't use.

The free plan includes:

  • 25 videos per month

  • Up to 5 minutes per video

  • Basic editing tools

  • Public and unlisted sharing

Switch Your Billing Cycle

Switching from monthly to annual billing saves about 33% on Loom Pro

Save $48/year with annual billing

Share Your Plan

Loom Business plans support multiple team members, which can be more cost-effective than individual Pro subscriptions for teams.

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Ready for a full subscription cleanup?

Our guide covers how to find, evaluate, and cancel your unused subscriptions.

Common Loom Cancellation Questions

Quick answers to common questions.

Will I get a refund if I cancel Loom?

Can I cancel Loom online?

What happens to my videos after I cancel Loom?

Why can't I find the cancel button in my Loom account?

Does deleting the Loom app cancel my subscription?

Can I cancel Loom from my phone?

How do I check if my Loom subscription is fully cancelled?

Cancel Similar Software Subscriptions

Step-by-step guides for other productivity services.

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loom.com

About Loom

Loom is a video messaging tool that allows users to record and share screen recordings and webcam videos. The platform is used for async communication, tutorials, presentations, and feedback across teams and organizations.

Why people cancel Loom

  • Prices increased or fees added

  • Not using it enough anymore

  • Found a better or cheaper option

  • Only needed it for a specific project

  • Team moved to different tool

It's never just one subscription

They stack up quietly. See everything you're paying for in one place.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.

Use Orbit to track smarter, save more, and make your money work for you.