Cancel SoulCycle: 2026 Step-by-Step Guide
Cancelling SoulCycle can be tricky since you can't do it online or through the app. The process requires either visiting a studio in person, calling customer service, or sending written notice. This guide walks through all your options.
Fitness
Lifestyle
Consumer
SoulCycle Cancellation at a Glance
Cancel Online
No
Main Cancel methods
In-Person
Phone
Written Notice
Time to Cancel
5-15 mins
Plus travel time to studio
Where to Cancel
Any SoulCycle Studio
Or customer service line
SoulCycle requires 30 days written notice to cancel and doesn't offer online cancellation. You must either visit a studio, call, or mail written notice. All methods require advance notice to avoid being charged for the next billing cycle.
How to Cancel Your SoulCycle Membership
Here's how to cancel SoulCycle in person at a studio. This is the most straightforward method for most members.
01
Visit any SoulCycle studio
Go to any SoulCycle location during business hours. You don't need to visit your home studio - any location will work.
02
Speak with front desk staff
Let the front desk know you want to cancel your membership. They'll ask for your account information to pull up your membership details.
03
Complete cancellation paperwork
Fill out the required cancellation form. Make sure to provide 30 days notice from your next billing date to avoid being charged again.
04
Get written confirmation
Ask for a copy of your cancellation form or written confirmation. Keep this as proof that you cancelled within the required notice period.
05
Verify final billing
Check your bank account to ensure no unexpected charges appear after your cancellation date. Contact customer service immediately if you're charged after cancelling.
SoulCycle-specific things to know
SoulCycle memberships have specific policies that can affect your cancellation timing and final charges.
Before cancelling SoulCycle
These details can affect your cancellation timing and ensure it goes through properly.
Alternative ways to cancel SoulCycle
If you can't get to a studio in person, you can cancel through these alternative methods that also satisfy the 30-day notice requirement.
Other options to consider
If cost or scheduling is your main concern, these alternatives might work better than cancelling completely.
SoulCycle Cancellation FAQ
Common questions about cancelling SoulCycle and what happens next.
Will I get a refund if I cancel SoulCycle?
Can I cancel SoulCycle online?
What happens after I cancel SoulCycle?
Why can't I find a cancel button in the SoulCycle app?
Does deleting the SoulCycle app cancel my membership?
Can I cancel SoulCycle without visiting a studio?
How do I check if my SoulCycle membership is fully cancelled?
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Step-by-step instructions for cancelling your ClassPass subscription through the app or website.
About SoulCycle
SoulCycle is a boutique fitness studio offering high-energy indoor cycling classes with music and motivational instruction. Members can book classes through the app and choose from various membership plans including unlimited rides and class packages.
Why people cancel SoulCycle
Membership costs too much monthly
Not using classes enough anymore
Found a cheaper fitness option
Moving to a new location
Switching to home workouts
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